Personal Health Records: Who Are You Going to Trust?
Friday, June 12th, 2009Personal health records (PHRs) have the potential to move our health care system toward a more patient-centered model by enabling individuals to store and share copies of their health information. However, many consumers hesitate to use PHRs because of privacy concerns. These concerns are justified by the uncertainty that characterizes our current system: there are no consistent rules protecting PHRs, and there are arguably no national privacy and security standards governing PHRs provided by entities outside the coverage of the Health Insurance Portability and Accountability Act (HIPAA).
When doctors, hospitals, and health insurers (or their business associates) offer PHRs, the HIPAA Privacy Rule applies. When independent entities provide PHRs—like many of the ones available online—no substantive standards apply except that a company must comply with whatever privacy policy it creates or risk Federal Trade Commission (FTC) action. Unsurprisingly, a 2007 study commissioned by the Department of Health and Human Services (HHS) found many PHR privacy policies lacking.
A seemingly intuitive solution to the problem is to apply the HIPAA Privacy Rule to all PHRs. However, HIPAA was drafted to address the privacy issues raised by traditional health records, not consumer-oriented PHRs. The broad application of HIPAA could actually make personal health information less safe due to two major deficiencies.
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